DARCARS Receptionist Manager

DARCARS Automotive Group is now hiring a Receptionist Manager!

As a Receptionist Manager you are the front-line representative for the dealership and must represent the dealership in a professional, friendly manner always. This role is crucial in creating a positive first impression and ensuring smooth communication between receptionist and dealership staff.
Duties/Responsibilities:

• Maintain a daily schedule to sit and work with each receptionist for all PG Locations. (TH Kia, Honda Bowie, Lanham Ford/Kia, New Carrollton and Marlow Heights Chrysler, Dodge, Jeep, Ram)
• Stay in communication with receptionists via text, email and phone.
• Check and respond to emails in a promptly manner.
• Make sure all shifts are covered; provide coverage if needed. (lunch breaks, vacation, calls outs, etc.)
• Communicate with recruiting when there is a job opening becomes available
• Interview and train new employees.
• Create a monthly receptionist schedule.
• Making sure gas logs are correct and sent to the accountant daily.
• Keep track of the gas card.
• Order supplies and business cards.
• Make sure office and paper supplies are stocked
• Make sure the desk area stays in a clean and tidy condition
• Help management when needed.

• A valid driver’s license.
• Strong communication skills with both customers and DARCARS employees.
• Requires the ability to sit for long periods of time.
• Be a team player.
• Must be able to work a flexible schedule, evenings and weekends.

• Must be able to speak clearly and pleasantly on the telephone and convey the image of professionalism and competence to callers and in-person customers
• Strong communication skills with both customers and DARCARS employees
• Ability to speak multiple languages (Spanish and Chinese) is a plus!
• Demonstrated commitment to customer service
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Previous customer service experience preferred but not required
• Requires the ability to sit for long periods of time
• Be able to work in a fast-paced environment
• Be a team player
• Must be able to pass pre-employment screen (background)

This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. 

DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

#indeed