Automotive Receptionist Manager DARCARS Silver Spring
DARCARS Automotive Group is now hiring a Receptionist Manager!
Pay: $23 - $26 per hour
As a Receptionist Manager you are the front-line representative for the dealership and must represent the dealership in a professional, friendly manner always. This role is crucial in creating a positive first impression and ensuring smooth communication between receptionist and dealership staff.
Duties/Responsibilities:
- Maintain a daily schedule to sit and work with each receptionist for all Silver Spring stores
- Stay in communication with receptionists via text, email and phone
- Check and respond to emails in a promptly manner
- Make sure all shifts are covered; provide coverage if needed (lunch breaks, vacation, calls outs, etc.)
- Communicate with recruiting when there is a job opening becomes available
- Interview and train new employees
- Create a monthly receptionist schedule
- Making sure gas logs are correct and sent to the accountant daily.
- Keep track of the gas card
- Order supplies and business cards
- Make sure office and paper supplies are stocked
- Make sure the desk area stays in a clean and tidy condition
- Help management when needed
- A valid driver’s license
- Strong communication skills with both customers and DARCARS employees
- Requires the ability to sit for long periods of time
- Be a team player
- Must be able to work a flexible schedule, evenings and weekends(on call)
- Must be able to speak clearly and pleasantly on the telephone and convey the image of professionalism and competence to callers and in-person customers
- Strong communication skills with both customers and DARCARS employees
- Ability to speak multiple languages (Spanish and Chinese) is a plus!
- Demonstrated commitment to customer service
- Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
- Previous customer service experience preferred but not required
- Requires the ability to sit for long periods of time
- Be able to work in a fast-paced environment
- Be a team player
- Must be able to pass pre-employment screen (background)
This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.
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