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Used Car Sales Manager

The Used Car Sales Manager is responsible for assisting the Dealer in planning, organizing, and controlling the sales of the Pre-Owned Sales Department. The Sales Manager also measures the performance of the employees in the department and provides assistance to them.


  • Forecast goals and objectives for the department and strive to meet them.
  • Strive for harmony and teamwork with all other depts.
  • Attend managers’ meetings.
  • Assist the Dealer in forecasting controllable expense elements for the new and used vehicle depts.
  • Understand, keep abreast of, and comply with federal, state, and local regulations that affect new & used vehicles sales.
  • Hire, train, motivate, counsel, and monitor the performance of new and used sales employees.
  • Report all vehicles sold.
  • Directs New and Used salespeople to enhance the image and customer satisfaction ratings of the dealership.
  • Communicate with and mentor new and used salespeople to ensure that dealership policies and procedures are understood and followed.
  • Set sales and gross objectives for salespeople.
  • Guide all salespeople in setting their objectives on a short and long-range basis.
  • Review all sales people’s performance.
  • Develop programs of improvement for those sales people who are failing to reach their objectives.
  • Will supervise the salespeople to ensure that they follow their owners on a planned contact basis.
  • Will evaluate each quarter gross performance of the salespeople.
  • Will conduct a weekly sales meeting.
  • She/he will keep accurate sales records, both daily and monthly.
  • -Will insist that the salespeople follow the company’s prospecting program to obtain maximum results.
  • Comply with manufacturer’s training for self and salespeople.
  • Recommend to the Dealer the inventory to be carried by color, model, and equipment, based on a variety of customer and market analyses.
  • Help salespeople close deals when necessary.
  • Confirm salespeople’s appointments are in Elead
  • Maintain standards for the delivery of vehicles to customers.

Other Responsibilities:

  • Coordinate the function of the salespeople with the Service Dept., Parts Dept., and business office.
  • Assist Dealer in the development of advertising campaigns and other promotions.


  • 2 Years of experience working in sales
  • Experience managing groups and teams
  • Mentality that no job is too small
  • Ability to communicate effectively to multiple levels of the organization
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