View Our Website View All Jobs

General Manager

The General Manager is responsible for and will be held accountable for the successful operation of the entire dealership. She/he will develop and execute plans to ensure the dealership of a reasonable profit and the stockholders of a fair return on their investments. The General Manager will accomplish all objectives through planning, motivating, and coordinating the activities of all departments.

Primary Responsibilities:

  • Plan the dealership’s operations for the coming year and report the plan to the Dealer and/or stockholders for approval.
  • Obtain, review, and recommend improvements for each department’s manager monthly forecasts and plans.
  • Hire, train, motivate, and monitor the performance of all department staff.
  • Forecast goals and objectives for the service and parts department.
  • Strive for harmony and teamwork with all other departments.
  • Maintain liaison with factory representatives.
  • Ensure that every department operated at a  profit.
  • Develop and maintain a good working relationship with the factory and lending institutions.
  • Ensure that a completed financial statement is submitted to the factory by the 5th day of each month.
  • Formulate policies and establish procedures for all training programs and monitor their effectiveness.
  • Establish and maintain a good working relationship with factory personnel regarding inventory acquisition, etc.
  • Handle all dealership personnel functions, to include: interviewing, hiring, measuring, and evaluating performance, recognizing accomplishments, and termination.
  • Review and approve the compensation plans for all employees.
  • Ensure that department managers are training and supervising employees for optimum effectiveness.
  • Ensure Sales Associates and Finance work together to book accurate deals for customers.
  • Manage contracts in transit and dealer flow.
  • Resolve any customer complaints that line management has not been able to resolve.
  • Communicate management’s policies and procedures to all employees and ensure that they are understood and followed.
  • Complete a formal performance evaluation of each department manager once every six months.
  • Provide enthusiastic leadership to shape employees; attitudes and build morale.
  • Conduct managers’ meetings at scheduled intervals.
  • Coordinate with the business office to ensure that records and analyses are maintained accurately.

Education and Experience:

  • 7-10 years experience in a dealership sales management capacity.
  • Ability to deliver excellence in every interaction.
  • Ability to communicate effectively with all levels of staff.
  • Professionalism, strong leadership, and organization skills.
  • At least 5 years in a supervisory position.
  • High level of customer service skills.



Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 5MB) or Paste resume

Paste your resume here or Attach resume file