We are a company that delivers the things you desire most in your career, GROWTH and STABILITY.
Our employees take pride in offering top quality service to all of our clients. We empower our employees to do whatever it takes to deliver the best experience possible to our customers.
We assure that at DARCARS, you will always receive 100% customer satisfaction because we retain the most qualified and dedicated employees, as well as representing some of the top brands in the automotive industry.
Body Shop Manager
College Park, MD
DARCARS is looking for a strong Body Shop Manager to help lead our busy, state-of-the-art collision repair facility. Strong leadership, decision making skills and the ability to achieve results through others must be proven strengths. Our environment is fast paced and deadline-driven. Management experience, particularly in collision repair, is preferred.
In this role, you'll:
Ensure that customers receive prompt, courteous, and effective service.
Serve as a liaison between technicians and customers.
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
Prioritize required services.
Ensure customer has a positive dealership experience.
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
Spend quality time building relationships with the customers.
For this role, you'll need:
3 years insurance program estimating experience.
1-3 years in a Body Shop Management role.
Strong Leadership ability.
Good track record with previous employers, quality of repairs, positive & cooperative team player.
A desire to make our process even better and faster.