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Porter

 

About Us

At all DARCARS stores, it is our pleasure to provide our customers with a shopping, buying, and ownership experience that consistently satisfies each individual’s needs and expectations in a comfortable, supportive environment.

We strongly believe in and adhere to our Founder’s Mentality: that passion, hard work, dedication, support, and development are the fundamental, driving principles of our business.  Everyone loves that feeling they get when they’ve won something; won the big race, hit the winning home run, achieved the fastest time at the swim meet.  By adhering to our founder’s mentality, our people experience that winning feeling every day.  We also genuinely care about our people:  our customers, our employees and our community.  If you believe in these principles, too; if you like to work hard and play hard; if you like being a part of a team; DARCARS IS THE PLACE FOR YOU!

Position Summary

The Porter position plays an extremely important role in customer satisfaction and the overall continued success of our company. In this role, you are responsible for lane management and will perform various tasks and errands for the dealership service department.

Responsibilities

  • Conducts business in a professional and ethical manner
  • Greets every customer with a smile 
  • Directs customers to their desired destinations when parking or retrieving their vehicles
  • Assists with service write-up and tagging of customer vehicles
  • Assists with efficient vehicle flow within dealership as service tickets are generated.
  • Assists Advisors and Technicians by moving client vehicles to and from the shop and anything else they may need to complete the service visit
  • Provides shuttle service to customers, when requested
  • Reports to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
  • Maintains cleanliness of service area, keeping floor clean and dry, as necessary
  • Responsible for garbage removal 
  • Cleans driveway and walkways, removing debris, ice, and snow, as necessary.
  • Complies with DARCARS policies and procedures
  • Other duties as assigned

Minimum Qualifications, Knowledge, Skills, and Work Environment:

  • Valid driver’s license and acceptable, safe driving record
  • Strong communication skills with both customers and DARCARS employees
  • Demonstrated commitment to customer service
  • Requires a High School diploma or equivalent (GED)
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
  • Requires the ability to bend, twist, and stand for long periods of time in various weather conditions
  • Ability to lift a minimum of 30 lbs 
  • Must have visual acuity that meets Maryland MVA requirements in order to operate company and customer vehicles
  • Ability to operate manual vehicles is a plus
  • You get to spend a lot of time standing and walking around our beautiful showrooms and car lots, full of amazing cars!  

 

Equal Opportunity Employer (EOE)

Minority/Female/Disabled/Veteran (M/F/D/V)

Drug Free Workplace (DFW)

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