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A Level Technician

The main purpose of the A Level Technician is to be a leader in the shop with his/her knowledge and experience.


  • Perform work specified on maintenance and repair orders on vehicles in accordance with dealership of manufacturer’s standards.
  • Diagnose and repair automotive systems including engine, transmission, electrical, steering, suspension, braking, heating and cooling etc.… to specification
  • Provide labor and time estimates for additional automotive repairs.
  • Communicate clearly the diagnosis and repairs with other technicians as well as Advisors.
  • Able to communicate complex diagnosis, repairs and maintenance to customers that are not familiar with terminology.
  • Continue to learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing technology.
  • Inspect and test new vehicles and record findings so that necessary repairs can be made.
  • Able and willing to train and assist lower level technicians in diagnosis and repair.


  • ASE Certified in 8 or more categories or mechanical skill and leadership equivalent as determined by manufacturer
  • Completed all instructor led training
  • Completed all online available courses
  • Be able to diagnose and repair any customer concern


Keywords: master technician, certified technician, A level technician, ASE certified, master, master level, mechanic, certified technician

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